Alarms in Marbella

Yes. Segurma protects homes and businesses across the whole municipality of Marbella — the Golden Mile, Sierra Blanca, Nueva Andalucía, Puerto Banús, San Pedro de Alcántara, Elviria and Las Chapas — as well as Estepona, Benahavís, Ojén, Mijas and the rest of Málaga province. Our engineers are local, so a survey or a call-out doesn't involve someone driving down from Madrid.

Exactly as it does when you're here, except that you're not the first line of response — we are. Every alert goes to our own 24/7 Alarm Receiving Centre, where an operator checks the images from the camera detectors, verifies whether it's a real intrusion and, if it is, calls the police as a verified alarm. You receive a notification on your phone and can see what triggered it. Nothing depends on you picking up at 4 a.m. in a different time zone.

It means we don't simply pass on a beeping sensor. Our operators look at the live images, confirm there is genuinely someone inside or on the plot, and only then contact the police as a verified alarm. Verified alarms are prioritised over unverified ones, which is what makes the difference between a patrol arriving in minutes and a phone call that goes nowhere. Segurma is a licensed security company, registration DGP 3082, which is what allows us to do this.

Yes. You can request your quote, arrange the survey and talk to us afterwards in English. The engineer who installs your system will explain the app and the tags in English, and if you ever need to discuss an alert or a change to your set-up, you won't be left translating security jargon over the phone.

This is precisely the kind of home we protect most in Marbella. For a villa with grounds, the sensible place to detect an intruder is at the boundary, not at the bedroom door, so we combine perimeter detection across the plot with outdoor cameras, camera detectors inside and a system that covers terrace doors and pool-side access. The layout is decided at the free survey, in person, walking the plot with you or your property manager.

A guard at the barrier controls the main road in — and that's about all. He can't see the golf-course side of your plot, the gap in the hedge, or the balcony reached from the communal garden, and he certainly can't check every villa every night. Your own monitored alarm covers the house itself, gives you a verified response the community security can't provide, and lets you check on things from wherever you happen to be.

Yes. The Peace of Mind pack includes identification tags, so your cleaner or gardener can disarm the system with a tag rather than a code, and you can see in the app exactly who came and went and when. For a one-off visit — a plumber, a delivery, a friend collecting something — you can disarm and re-arm remotely from your phone, from anywhere in the world.

The alarm panel has its own back-up battery and its own communication channel, so a brief cut doesn't leave the house unprotected, and our monitoring centre is notified if the system loses contact. For rural plots and hillside homes where power cuts last longer, we offer a version with a high-capacity external battery that keeps the whole system running for hours without mains electricity.

The current offer is €24.90 per month for the first 12 months for the Peace of Mind pack, with free installation. The price is the same for a villa in Nueva Andalucía as for an apartment in Elviria; what changes is the number of devices, which we confirm at the free survey. Business pricing excludes VAT.

Installation is usually completed within 24 to 48 hours of signing up, subject to availability in the Marbella area. If you're flying in for a short stay, tell us your dates and we'll do our best to fit the survey and the installation while you're here; otherwise a key-holder or property manager can give the engineer access.

Yes. We work with boutiques, restaurants, offices, yacht-service companies and other businesses in Puerto Banús, Nueva Andalucía and central Marbella. Business systems include panic buttons, cameras with audio and after-hours monitoring, and are quoted excluding VAT.

Yes. Our engineers cover the whole western Costa del Sol from the same base, including Estepona, Benahavís, Ojén, San Pedro de Alcántara, Mijas and Fuengirola. Many of our clients have a home in Marbella and another somewhere along the coast; both can be monitored and managed from the same app.

It is. Segurma is registered with the Dirección General de la Policía under number DGP 3082, has more than 40 years' experience in home security and protects over 55,000 homes and businesses, with a rating of 4.6 out of 5 from more than 3,000 verified reviews. That registration is what allows our monitoring centre to pass verified alarms to the police.