Contact Segurma & our phone number
Customer care every day. We call you back free of charge and give you a quote in under 10 minutes, with no obligation. A home and business alarm connected to the Police, backed by our own Alarm Receiving Centre (ARC), 24/7.
Every way to get in touch with Segurma
Choose whichever channel you prefer: there is always someone at Segurma ready to help, with no rush and no pressure.
Phone
Call us on 911 877 095 and you will speak to a real person, not an endless menu. It is the fastest way to clear up your questions and request a quote.
If you would rather write, message us on WhatsApp and we will reply on the very channel you use every day, with the same personal touch.
Write to us at hola@segurma-alarmas.es and we will reply in writing, taking the time to explain everything you need to know.
Contact form
Leave us your details and we will call you, free of charge and at whatever time suits you best. You choose when we talk.
Opening hours
Our sales team is here to help you every day, and our Alarm Receiving Centre keeps watch 24 hours a day, 365 days a year.
Fast response
During opening hours we usually call you back in under 10 minutes from the moment you leave your details. No endless waiting.
Why take the step with Segurma
Getting in touch costs you nothing and could spare you the most expensive kind of upset. These are the reasons to do it with us.
No obligation
The quote is free and there is no obligation to sign up. If it is not right for you, we will not push: our job is to help you make a good decision.
A genuine adviser
You are looked after by a person who studies your case and advises you, not a salesperson reading from a script. A human touch from start to finish.
A tailored assessment
We assess your home or your business and recommend only what you genuinely need, so you never pay for what you will not use.
A clear answer
A transparent price and terms in writing before you decide. No small print and no last-minute surprises.
An authorised company
Behind it all is a security company with more than 40 years of experience and a DGP licence (no. 3082). You are talking to professionals, not middlemen.
Across the whole of Spain
We provide our service throughout the country, in big cities and small towns alike, with the same control centre and the same quality.
Frequently asked questions
During opening hours, we normally call you back in under 10 minutes from the moment you leave your details.
No. The assessment and the quote are completely free and come with no obligation to sign up.
No. An adviser calls to help you, not to pressure you. If it is not right for you, we will not push.
Not at all. You can ask for information, compare it and decide in your own time; you take on no commitment whatsoever.
Yes. Tell us when suits you and we will call at that time, so you do not have to keep watching the phone.
Of course. Many people contact us simply to clear up their questions before deciding; we are delighted to help with no obligation at all.
Our sales team is available to help you every day, and our Alarm Receiving Centre keeps watch 24 hours a day, 365 days a year.
Yes, we provide our service throughout the country, with the same in-house Alarm Receiving Centre verifying alerts and notifying the Police wherever you are.
Let us know and we will explain how we can improve your protection or the service you have right now.
After the assessment we arrange installation as soon as possible; the day it is installed, your alarm is already connected to our control centre.
Knowing what you want to protect (a home or a business), its approximate size and whether anything specific worries you, such as squatting or break-ins in your area.
Yes. We protect houses, detached homes, holiday homes, shops, offices and industrial units, tailoring every installation to what needs protecting.
The Alarm Receiving Centre (ARC) is the facility that receives your alarm's signal, verifies it and notifies the Police. Having our own, as we do, means we respond ourselves, with no middlemen.
It is not essential. Your alarm communicates over the mobile network, so it works and alerts our control centre even if you have no internet connection at the property.
Yes. Your system can grow with you: you can add cameras, detectors or extra elements for your business whenever you need them.
Yes. Several people can control the home's security from their mobiles, each from their own phone.
Before notifying the Police we verify by video and audio that the intrusion is real, precisely to avoid nuisance and unnecessary call-outs.
Yes. You can see and talk in real time with whoever is on your property from the app, something that deters most intruders.
Yes. It is one of the situations where a verified alarm adds the most value: we keep watch over your holiday home when you are away.
Simply call us or leave your details. That is exactly what our adviser is for: to guide you from scratch and recommend what genuinely fits you.
Yes. Leave your details telling us when you would prefer us to call and we will fit around you, including in the evening or after you finish work.
We work with private individuals, businesses and residents' associations too. Tell us about your case and we will let you know how we can help.
We handle your data confidentially and only to deal with your request, in line with data protection law. We never use it for anything you have not authorised.
The key is verification. Because we confirm by video and audio that the intrusion is real before notifying anyone, the Police receive an alert backed by evidence and treat it as a priority, rather than as a possible false alarm. On top of that, our Alarm Receiving Centre is our own and is staffed around the clock by real people, not by an outside service. That combination — genuine verification plus our own control centre — is what turns the seconds after an alarm is triggered into a response that truly protects your home or your business.
What your first call with Segurma is like
Getting in touch is simple and commits you to nothing. That is how easy it is to take the first step towards your peace of mind.
1. You tell us about your case
You tell us what you want to protect — a home, a holiday home or a business — and what worries you. No endless forms: just a normal conversation.
2. We assess and advise you
An adviser looks at your situation and explains, without any jargon, what you really need and what you do not. Only what genuinely adds security.
3. A clear quote
You receive a transparent quote, with free installation and the monthly fee in writing. If it is right for you, we install as soon as possible; if not, no problem at all.
Peace of mind should not have to wait
Most of the people who sleep soundly today with Segurma started exactly where you are now: with a question, and on the verge of taking the step. That first contact is the hardest one to make and, at the same time, the one that changes the most.
Protecting your home or your business is one of those decisions best not left for "when I get a moment". Burglaries give no warning, and the difference between a scare and a real misfortune usually comes down to having acted in time. Getting in touch commits you to nothing and could, instead, spare you the most expensive upset of your life: it is not only what they take, but the forced door, the memories that never come back and the feeling of no longer being safe in your own home.
When you talk to Segurma you are not talking to just any call centre, but to a security company authorised by the Directorate-General of the Police (DGP no. 3082), with more than 40 years of experience, its own Alarm Receiving Centre and more than 55,000 homes and businesses protected, with an average rating of 4.6 out of 5. Behind every conversation are people who take your safety just as seriously as you do.
And our relationship does not end when we install the alarm: that is where it begins. For any question, adjustment or incident you will have a real person on the phone, and our control centre watches over what is yours every single minute of the year. So tell us what you want to protect and let us make it easy: you are one call, one message or one click away from starting to live with the peace of mind of knowing you are truly protected.
How much does it cost to protect your home or business?
A free, no-obligation quote in less than 5 minutes.