Installation was fast and they took care of cancelling the contract with my previous company. The best part: value for money. I definitely recommend them. See original ↗
Current offer · Installation included
Alarm systems in Arona and Tenerife South
We protect your home in Tenerife South even when you're away. Detectors with camera, a 24/7 Alarm Receiving Centre that verifies every alert by video and audio before calling the police, and an app that shows you exactly what happened. From €24.90/month, with installation and equipment at €0.
Was €43.90
Now €24.90
/month
12-month offer · VAT included · Installation included · Offer valid until
40+ years of protection
4.5/5 Trustpilot · 4.3/5 Google
Offer until
24/7
Our own ARC
police response
police response
+40years of protection
55,000families and businesses protected
24/7our own ARC, round the clock
4.5/5Trustpilot · 1,300+ real reviews
We protect your home in Tenerife South even when you're away
Arona is not a place people simply live in; it is a place they come and go from. From the seafront of Los Cristianos and the Arona side of Playa de las Américas to the quieter streets of Costa del Silencio, Las Galletas and Palm-Mar, a large share of the homes here belong to British, Irish, German and Scandinavian owners who spend part of the year somewhere else. An apartment that is full in January can sit empty from May to June and again from September to November, and the villas up the hill in Chayofa, Cabo Blanco and Valle San Lorenzo follow the same pattern. That rhythm is exactly what an alarm in Tenerife South has to be built around.
Segurma is a security company authorised by the Spanish Dirección General de la Policía (licence no. 3082), with more than 40 years behind it and 55,000 homes and businesses protected. What makes the difference for an owner abroad is not the siren but what happens after it. Every activation goes to Segurma's own Alarm Receiving Centre, staffed 24 hours a day, where an operator looks at the images and listens to the audio from the detectors before deciding to call the police. That means a verified alarm rather than a false callout, and it means someone is acting on your behalf while you are still reaching for your phone.
You see the same thing they see. The app sends you the clip of what triggered the alarm, whether that is a person in the living room or the cleaner arriving on the wrong day, so you can judge for yourself from Manchester, Dublin or Oslo. The system keeps working through a power cut or a dropped internet connection thanks to its battery and 4G backup, which matters in a villa in Chayofa just as much as in an apartment block by the beach in Los Cristianos.
Pricing is straightforward: €24.90 per month for the first 12 months, then €43.90 per month from the second year, with installation and equipment at €0 on a 24-month contract. The survey and the quote are free, and the person who comes to your home speaks English. That same local advisor stays in touch after installation, which is worth a great deal when you are 2,000 km away and simply want to ask a quick question about a new tag for the cleaner or a code for a tenant.
Why owners in Tenerife South choose Segurma
- Every alarm is verified by video and audio in Segurma's own 24/7 Alarm Receiving Centre before the police are called, so an empty flat never causes a false callout.
- The app shows you the clip of what set the alarm off, so you know within seconds whether it was an intruder or a gust through an open balcony door.
- Battery and 4G backup keep the system live through the power and internet cuts that visit the south of the island more often than owners would like.
- Installation and equipment cost €0 and the monthly fee is €24.90 for the first year, so protecting a second home stays within reason.
- An English-speaking team on the phone and on WhatsApp, plus a named local advisor who knows Arona and stays in touch long after the installation.
- Backed by 40+ years, 55,000 protected homes and businesses, 4.5/5 on Trustpilot (756 reviews) and 4.3/5 on Google (632 reviews).
What we install in Tenerife South
The core of the system is a set of detectors with built-in cameras, placed to cover the entrances and the rooms an intruder would have to cross. When one is triggered it records a short clip and sends it to the Alarm Receiving Centre and to your phone at the same time. For villas and townhouses in Chayofa, Cabo Blanco, Palm-Mar or Valle San Lorenzo we add an outdoor detector, so that someone climbing over the wall or trying the pool terrace doors is picked up before they reach the house. Extra cameras, a smoke detector and an SOS button can be added to suit the property.
For owners who let their home or rely on a cleaner, we install a keypad and a set of tags: each person has their own code, you can see in the app who armed or disarmed the system and when, and a lost tag is cancelled in seconds. The panel carries its own battery and a 4G connection, so it stays live when the power goes or the Wi-Fi drops. Everything is managed from the app, wherever you happen to be.
Get a free survey — in English
Call +34 911 877 095 or send us a WhatsApp and an English-speaking advisor will arrange a visit to your property in Arona, Los Cristianos, Costa del Silencio, Las Galletas or anywhere else in Tenerife South. The survey and the quote are free and carry no obligation. If you are abroad, we can coordinate access with your keyholder or property manager, and we will send you the recommended layout and the price by email or WhatsApp before anything is booked.
Current offer
From €24.90/month for the first 12 months
Installation included. The prices below are indicative and confirmed after a free technical survey of your property — explained in English before you sign anything.
Simple Alarm
Home only
€29.90/month
VAT incl. · 24-month term · Not for ground floors
- Connected alarm panel
- Wireless keypad
- PIR detector with camera
- Additional PIR detector
- Magnetic opening contact
- Segurma app
Most chosen
Peace of Mind
Home & Business
€24.90
€43.90
/month
12-month offer · Home incl. VAT · €0 installation
- 24/7 alarm panel
- 2 × PIR detector with camera
- Wireless keypad
- Additional PIR detector
- Indoor siren
- 3 ID tags
- Remote (home) / panic button (business)
- Our own ARC with police response
Peace of Mind +
Home & Business
€24.90
€49.90
/month
12-month offer · Includes IP camera · €0 installation
- Everything in the Peace of Mind pack
- + 1 additional door/window contact
- + 1 IP camera with audio
- Two-way video and audio
- Cloud recording
- Unlimited remote viewing
* Indicative prices. Home incl. VAT, Business excl. VAT. Offer subject to conditions.
Special option
Alarm with external battery
For villas on the outskirts and anywhere the mains supply can drop out. The system keeps running for hours without electricity — reassuring when the property stands empty and nobody is there to reset the trip switch.
External Battery
Home & Business
€74.46/month
VAT incl. · No power cuts · Excluded from offer
- Complete Peace of Mind pack
- + High-capacity external battery
- Works without mains electricity
- Ideal for a holiday home that stands empty for months
- Extended battery life
- 24/7 ARC · Police response
Security in Tenerife South
Why a home in Tenerife South needs a different kind of alarm
A home on the south coast of Tenerife spends more of the year empty than most homes in Britain or Ireland ever do. Its owner is often in another country, in another time zone, with no neighbour who knows when they are expected back. A siren nobody hears is not protection. What the property needs is a system that looks, listens, decides and calls the police on your behalf while you are 2,000 km away.
Los Cristianos, Las Américas and the resort complexes
Most homes on the Arona seafront are apartments in complexes with a shared entrance, a pool and a hundred neighbours who come and go every week. That constant turnover makes a stranger on the stairs unremarkable, and it makes the front door the weak point. A detector with camera in the hallway and another covering the living room and the balcony access is normally enough for an apartment, and every clip goes straight to the Alarm Receiving Centre and to your phone.
The empty months: May to June and September to November
Winter is high season in Tenerife South and the apartments are full. The quiet weeks are different: post piles up behind the door, the shutters stay down and the same lights stay off night after night. Anyone paying attention can tell which homes are unoccupied. An alarm that is armed for the whole period, verified by a 24/7 centre and connected to the police is the difference between a flat that looks empty and a flat that is defended.
Holiday lets between bookings
A short-let apartment in Los Cristianos or Costa del Silencio has a gap between one guest leaving and the next arriving, and that gap is often when the cleaner comes and the door is opened several times. Guests can arm and disarm the system with their own temporary code, the cleaner has hers, and you can see every event in the app. Between bookings the property is armed and monitored exactly as if you were living in it.
Villas and townhouses in Chayofa, Palm-Mar and Cabo Blanco
A detached house with a garden, a pool terrace and a boundary wall gives an intruder more places to work unseen than any apartment. For these properties we add outdoor detection, so that movement in the garden is picked up before anyone reaches a window, plus cameras positioned to cover the terrace doors that are so often left as the easy way in. The detectors are configured to tell the difference between a person and the movement of plants or small animals.
Bars, restaurants and shops on the seafront
Businesses along the promenades of Los Cristianos and Las Américas close late and open again a few hours later, which leaves the till, the stock and the equipment alone during the shortest and darkest window of the day. The same system that protects a home covers a shop or a bar: detectors with camera over the entrance and the counter, a keypad with a code for each member of staff, and the app to check the place was armed properly when the last person left.
What happens when the alarm goes off and you are abroad
The detector records a clip and the Alarm Receiving Centre receives it within seconds. An operator watches and listens, and if there is a person inside who should not be there, calls the police and passes on the images. At the same time the app shows you the same clip, so you know what is happening before anyone rings you. If it turns out to be a neighbour with a key or a window left open, nobody is sent out and you are told anyway.
Leaving the island for a few months? Let's sort the alarm before you go.
A free quote in under 5 minutes — in English, with no obligation. Call +34 911 877 095 or message us on WhatsApp.
Real reviews
More than 55,000 families and businesses protected
4.5Trustpilot 4.5 · Google 4.3 · 1,300+ real reviews
Unbeatable service: an answer at any hour, any day, to any question or change in my alarms. It's a pleasure to work with people like this. See original ↗
María looked after me and it couldn't have been better: it's the second time I've signed with her. Everything very well explained and 100% trust. See original ↗
Questions from owners
The questions expats in Tenerife South ask us
What happens if the alarm goes off while I am abroad?
The detector that triggered records a short clip and sends it to Segurma's Alarm Receiving Centre, which is staffed 24/7. An operator checks the video and audio, and if there is a genuine intrusion, calls the police and passes on what they have seen. You receive the same clip in the app at the same time, so you know exactly what happened from wherever you are, whether that is London, Dublin or Stockholm.
Do I need to be in Tenerife for the installation?
It helps, but it is not essential. Many of our customers in Arona arrange the survey during a visit and the installation later through a keyholder, a property manager or a trusted neighbour. We agree the layout with you beforehand, the engineer sends you photographs of the finished installation, and you set up the app and your codes remotely with our English-speaking team on the phone.
Is the support in English?
Yes. The team you speak to on +34 911 877 095 and on WhatsApp speaks English, the surveyor who visits your property speaks English, and the app is in English. You also have a named local advisor who stays in touch after the installation, so you are not starting from scratch with a call centre every time you have a question.
I let my apartment on short stays. How do guests and cleaners get in?
Each guest gets a temporary code on the keypad that you create and delete from the app, and your cleaner or keyholder has a permanent code or a tag of their own. You can see who armed and disarmed the system and when. Between bookings the property is armed and monitored as normal, so the gap between one guest and the next is never an unprotected gap.
Does the alarm help against squatters in an empty home?
Yes, and this is one of the main reasons owners in Tenerife South call us. The moment someone enters, the Alarm Receiving Centre sees them and calls the police while it is still an intrusion in progress, rather than days later once a lock has been changed and belongings have been moved in. The outdoor detector on villas picks up movement in the garden before anyone reaches a door, and you are notified of everything in the app.
What happens during a power cut or if the internet drops?
The panel carries its own battery and a 4G SIM, so the system keeps running and keeps talking to the Alarm Receiving Centre when the electricity or the Wi-Fi fails. If you switch off the broadband while you are away for the summer, the alarm still works. The app tells you if the panel has switched to backup, so nothing happens without you knowing.
How much does it cost?
€24.90 per month for the first 12 months, then €43.90 per month from the second year. Installation and the equipment are at €0. That includes the detectors with camera, the panel with battery and 4G backup, the app and 24/7 monitoring by the Alarm Receiving Centre. Add-ons such as extra cameras, an outdoor detector, a smoke detector or an SOS button are quoted separately at the free survey.
How long is the contract?
The contract runs for 24 months. The survey and the quote before it are free and carry no obligation, so you can see the recommended layout and the price for your specific property before you decide anything. Our advisor will go through the terms with you in English and answer any question before you sign.
Do you cover Adeje, Costa Adeje and Golf del Sur as well?
Yes. Arona is the focus of this page, but the same team installs and monitors systems in Adeje and Costa Adeje, in Golf del Sur and San Miguel, and across the rest of Tenerife South. If your property is anywhere on the south coast of the island, call us and we will confirm the visit.
Will a monitored alarm help with my home insurance?
Many insurers ask whether a property has a monitored alarm connected to a receiving centre, and some adjust their conditions for unoccupied homes accordingly. We cannot speak for your policy, but we will give you the documentation that describes the system, the licence number and the monitoring, so that you can send it to your insurer or broker. Do check your own policy terms.
I have a dog or a cat at home. Will it set the alarm off?
The detectors can be configured to tell the difference between a person and a pet moving around the room, and their placement is chosen with your animals in mind at the survey. In the rare case that a pet does trigger a detector, the operator at the Alarm Receiving Centre sees the clip, sees that it is a cat on the sofa, and does not call the police. You receive the clip too.
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